How Do I Collect Logs For Airparrot 2 For Mac

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1. How Do I Collect Logs For Airparrot 2 For Mac Download

The Mac Console is Apple's built-in system logging tool. In the course of troubleshooting a problem with the SnapStream web player for Macs, we may ask you to collect the Console log to provide detail on what is happening during playback. Here's how to do it.

How Do I Collect Logs For Airparrot 2 For Mac Download

Click the Search (Spotlight) button in the upper right corner of your Menu Bar. Type 'console' and hit Enter. The Console window will open. You will see log messages from various sources with timestamps.

Attempt to start playback or Live TV in your web browser to reproduce the problem with the web player. New messages will print in the Console log. Highlight the new messages and copy and paste into an email or text file,.

How do I collect logs for AirParrot 2 for Mac? Modified on: Mon, Sep 25, 2017 at 1:41 PM First, be sure AirParrot 2 is closed. Open Console from from Spotlight in the menu bar.

Press the 'Clear Display' button in Console. Open AirParrot and re-attempt the action you're having trouble with.

Return back to the Console and type AirParrot in the Filter field. Copy the lines of logging that are visible.

Paste the output of Console log into a text file (using TextEdit or another text editor application). Attach that log file to a ticket and submit it to help us better diagnose your issue. Did you find it helpful?